FORT LAUDERDALE, Fla. — Segpay is executing its business continuity plan in the wake of the growing coronavirus pandemic.
According to the company, its plan guarantees uninterrupted payment processing services for Segpay merchants, enabling them to rest assured that Segpay’s system will remain stable and reliable as the current situation unfolds.
“Segpay has always had a business continuity plan in place for emergencies such as this,” CEO Cathy Beardsley explained. “Our plan has been tested on multiple occasions and was designed to guarantee uninterrupted payment processing services for our merchants. The plan is working just as it should.”
The compaby has offices and outposts around the world, while its production environment is remote with backup and failover facilities that can be accessed from any location.
"Segpay puts the safety of its employees first,” Beardsley added. “If it becomes a risk, every team member is 100 percent capable of working remotely as part of standard operating procedures in the event it becomes necessary. Merchant and consumer support teams expect to maintain all current client service level agreements while continuing to monitor the coronavirus situation and will offer additional guidance as needed."
Additionally, the company is offering free advice to merchants who need to develop their business continuity plans. Segpay’s “10 Tips to Ensure Business Continuity During an Emergency” is available here.