profile

WIA Profile: Phyllis Heppenstall

You started the company more than 25 years ago. What was your experience as a woman trying to not only start a company but a company in the adult industry?

When I started this business as Women’s Home Parties, I actually wasn’t thinking about being in the “adult industry.” I just had a passion that we — women and our partners — should be able to enjoy our sensuality without judgment. This was really brought home when we opened three retail stores in 1981-82 within 13 months. [As for] women in business — why, that’s just where we belong. I never, ever viewed myself as being less nor more [capable than a man], or asking for special considerations because I was a woman. I always wanted to be given equal opportunity and approached all my dealings with the knowledge that I was equal. Passion, persistence, integrity and great people will always win.

When I started this business as Women’s Home Parties, I actually wasn’t thinking about being in the “adult industry.” I just had a passion that we — women and our partners — should be able to enjoy our sensuality without judgment.

Give us a typical Monday at your desk?

For the past year, I’ve operated out of my home office. The day-to-day operation at Peekay is managed by a great team of individuals headed up by Phy Abramson. One of my biggest challenges as an entrepreneur was to train and plan for that transition. I told myself, “If I’ve invested 25 years in this baby and it can’t walk and run on its own, then my job was not done well.” My Mondays and other days are primarily focused on outreach efforts, publicity work and growth strategy for our company. No matter what day it is, there’s also constant attention to the 1st Amendment issues and our freedoms! And, of course, you always watch the numbers.

Have attitudes toward women in the industry (and in business overall) changed over the years?

If you’re asking me about the [adult] industry, yes, I believe there are those consumers who acknowledge and recognize that there are bright, brilliant women performing, who also happen to be blessed with incredible looks. When you ask about business overall, I have seen both sides of that issue. In my personal experience, neither I nor my company have been the victim of any bias against women. I just have never acknowledged it. For us, that means it doesn’t exist. Are there those that do oppress women and their efforts? You bet. One of my passions is to always be there and educate women that we can prevail. I believe women in this industry always have to be better than average. I always want our actions to show credibility and integrity to the world.

What strategies do you use to maintain balance in your life?

The short answer is: good shoes and sound sleep! I definitely am a Type A personality, as many successful people are. First, I think it’s important to acknowledge that as a good thing. Second, you have to listen to your body — don’t second-guess your gut. That’s why its there. You have to be the best you can be for yourself before you can assume a leadership role because it is a huge responsibility. Simply put, you should always be challenging yourself and asking, “What is the highest and best use of my time when at work?” Then, equally, “What quiets my heart and soul?” Find the answers to those two questions and, as the saying goes, “When you find a vocation you love, you will never work another day in your life.”

What advice would you give other women who want to enter your field?

My advice to anyone, women or men, whatever the field, is be passionate, be honest with yourself. Become a student of life. Never, ever, stop learning. Yes, there will be lots of hard work but also lots of great rewards. This business is not for the faint of heart. But business is just that — business. You must be able to: 1) multitask unmercifully; 2) make quick decisions, at times with little information; 3) “move on” from negative situations without beating yourself up; and 4) be honest at all times.

Each month, industry news media organization XBIZ spotlights the career accomplishments and outstanding contributions of Women in Adult. WIA profiles offer an intimate look at the professional lives of the industry's most influential female executives.

Copyright © 2025 Adnet Media. All Rights Reserved. XBIZ is a trademark of Adnet Media.
Reproduction in whole or in part in any form or medium without express written permission is prohibited.

More Articles

opinion

Why It's Time for Pleasure Brands to Stop Ignoring B2C Marketing

For many B2B adult brands, marketing to consumers feels like a waste of time. I’ve heard it so many times: “We sell to retailers, not consumers. Why should we invest in B2C marketing?”

Hail Groo ·
opinion

The Midlife Movement Is Exploding; Is the Pleasure Industry Ready?

In marketing, there tends to be an emphasis on the younger generation — the trendsetters. The assumption is that appealing to the younger market has a halo effect on older consumers, who look to younger folks for what is on trend.

Sarah Tomchesson ·
opinion

Gender Play Gets Creative With Fantasy Toys

Sex toy manufacturers are increasingly recognizing the value of fantasy products, expanding their lines to include ever more diverse designs. What was once considered a niche market has proven to have broad appeal, demonstrating that people are eager to explore desires that extend beyond conventional human experiences.

Rin Musick ·
opinion

How Sex Toy Retailers Can Better Support Marginalized Communities

As someone who has been in the industry since 2003, I’ve seen countless trends, products and marketing strategies come and go. Yet one thing has remained consistent: a significant gap in how sex toy retailers serve marginalized communities.

Kimberly Scott Faubel ·
opinion

Tips for Boosting Ecommerce Success During Masturbation May

Masturbation May is not just a month for self-exploration. It’s also a prime opportunity for ecommerce brands in the adult retail space to tap into a highly engaged audience actively searching for resources and products to celebrate their sexual wellness.

Matthew Spindler ·
trends

Adult Retailers Share Theft Prevention Strategies

Shoplifting has always posed a persistent challenge for retailers, and its effects reach far beyond simple loss of inventory. Theft can disrupt operations and saddle retailers with the cost of increased insurance premiums and heightened security measures. Robust security protocols can also negatively impact customers’ shopping experience.

Ariana Rodriguez ·
profile

WIA Profile: Stefanie Neumann

It takes an ever-smiling face and a constantly creative mind to keep a retail outfit up and running. Luckily for TAF Distribution, regional manager Stefanie Neumann has endless good vibes and smart decisions to boost business and staff relations at the company’s retail chain.

Women In Adult ·
profile

Dr. Tush's Brings Anal Care to the Forefront

Few personal health products have inspired descriptions quite so bold as “If Neosporin and Aquaphor had a baby, and that baby became a crime-fighting superhero for your skin.” Then again, even fewer can live up to their own hype.

Colleen Godin ·
opinion

Tips for Promoting Inclusivity, Accessibility in Adult Retail

Walking into an adult store or browsing a retail website should feel like an invitation — an open, shame-free space to explore pleasure and identity. But for many of us, that’s not the reality. As a queer, nonbinary and physically disabled person, I’ve spent years navigating physical and digital spaces that weren’t built with people like me in mind.

Hail Groo ·
opinion

Tips for Reinvigorating Marketing Strategy by Tapping Into Online Feedback

For the past 50 years or so, the pleasure industry has worked tirelessly to increase public acceptance of sex toys. We’ve done an incredible job, and that progress has only accelerated since I first started out working the sales floor at Babeland nearly 20 years ago.

Sarah Tomchesson ·
Show More