opinion

Validating the Trans Community in Adult Retail

Validating the Trans Community in Adult Retail

Over the last few years, I’ve walked into stores and wandered around looking at how products are categorized and merchandised. Often, I look specifically for areas where sleeves, douches, strap-ons, male, gay and trans products could be displayed. It’s obvious that traditional cis-gender female products take a lot of floor space and rightly deserve a lot of attention, as they are expensive and likely generate a large portion of any store’s revenues — unless of course you are a gay store. But aside from female products, how does a store address issues related to sexual identity?

I think this deserves conversation, because over the last decade, we have witnessed a general movement away from labelling individuals and forcing them into a section of the store. This is driven by a strong movement to create an equal space for everyone and by a greater acceptance that sexual desire is fluid and is not always consistent with labelling.

There may not be enough demand yet for a trans store in every city, but in a more practical way, I think this is the perfect time to make a section that is specifically for trans individuals.

But I wonder if this is the right direction for groups that are still forming their identity. I remember when I was a young man — about 30 years ago — that I had only a level of “taboo” recognition in adult stores for my sexual needs, meaning it was in a corner behind a curtain! That certainly didn’t make me feel good about myself. At some point the gay market exploded and the products made their way onto the shelves in the main part of the store. Often there was, and still is, a section for gay products. When these first appeared, they were very empowering. As a gay man, I knew that there were products made specifically for me and even if I was embarrassed to buy something (I often was) I had the courage to buy it because I knew the store knew why I was buying it — I told myself “they wouldn’t have a gay section if they didn’t like gays!”

Progressive stores addressing an enlightened urban population have had the ability to blend gay products in with “straight” products with little repercussion from their client base. This is likely not the case in more rural areas, where gays may not be as well accepted. But either way, the packaging for products that would appeal to gay men has evolved and will not contain a picture of a woman on them. And you won’t find a picture of a man on lesbian-targeted product.

Trans products are new, but not only are the products new, for much of the world, the mainstreaming of the word “trans” is brand-new too. What was the experience like for a trans male or female when they walked into an adult store prior to this worldwide awakening? I think we can all imagine what it was like, though I bet it was, and sometimes still is, worse than most of us will or can imagine. It was probably like my experience 30 years ago walking into a store and wanting to buy a sex toy. I felt ashamed, like a freak, abnormal, unwanted and like everyone was staring at me.

What made me able to walk into a store and enjoy the experience? I discovered that gay stores existed in New York City, and with a wave of more starting to open up, you knew you were welcome, and society had made a space for you. Secondly, products were packaged with messaging that embraced my sexuality. That meant to me that I had been recognized and that my needs were validated.

I think we need to consider the trans market so fresh that it is important to validate it in every way possible. There is a lot of shame and body dysmorphophobia in the trans community, and this needs to be met with compassion and understanding. There may not be enough demand yet for a trans store in every city, but in a more practical way, I think this is the perfect time to make a section that is specifically for trans individuals. In my mind, there should be a big virtual sign saying “we‘ve got you!“ with the way it is presented. It should contain trans-specific products, and can optionally contain other products that are often bought by trans like maybe a good strap-on, douches, etc., and other accessories we all need, like lubes, toy cleaners, etc. This validation will make a trans individual know you have recognized them as a group and will empower the individual, ultimately giving them the rightful recognition that trans people have different sexual product needs than cis men and cis women, and that you are a store that wants to serve that community.

I think the trans community is still reeling from years of misunderstanding and general dismissal of their needs. It may take time for this section to get traffic like it may deserve, but I have little doubt that just like the gay products section, over time this section will give birth to an enlightened population for the trans community and will become a milestone for all adult stores on their timeline of “big events that changed the industry forever.”

Steve Callow inventor, designer and CEO of Florida-based Perfect Fit Brand. Established in 2011, Perfect Fit is the manufacturer of innovative, high-quality and easy-to-use sexual health aids and sex toys for the full gender and sexuality spectrum. Callow founded the company based on the principle that sex toys should not only look and feel great, but must, above all, perform.

Related:  

Copyright © 2026 Adnet Media. All Rights Reserved. XBIZ is a trademark of Adnet Media.
Reproduction in whole or in part in any form or medium without express written permission is prohibited.

More Articles

profile

Essence Protection Brings Specialized Coverage to Adult Retail

For adult businesses, swimming against the mainstream current makes it hard to find an insurance company that can keep up. One company is aiming to change that.

Colleen Godin ·
opinion

How Retailers Can Get the Most Out of Trade Shows

Trade shows offer something that catalogs and online browsing can’t match. Seeing, touching and discussing products in person gives you a better sense of how they might perform in your store.

Rin Musick ·
opinion

How Promoting Wellness Fuels Retail Growth in Uncertain Times

My PR and marketing work helping adult brands, performers and platforms reach audiences has made one thing very clear. The brands most likely to succeed in the current economic, political and social climate are the ones marketing more than just sex.

Hail Groo ·
opinion

How Pleasure Brands Can Capture Attention Through Press Trips

In many industries, press trips are considered desirable but optional — a bonus rather than a core element of a brand’s marketing strategy. In sexual wellness, however, they are essential.

Bryony Lees ·
opinion

Automating Retail Accounting With AI

With 21 locations, I’m pretty much always hiring. Unfortunately, the employment market these days can be chaotic, as candidates send out applications across dozens of job boards with a single click. For managers like me, this results in more time spent sorting through signals and static.

Zondre Watson ·
opinion

5 Ways Social Media Can Boost Retail Sales

In today’s retail landscape, social media isn’t optional. It is one of the most essential drivers of product discovery, store traffic and long-term customer loyalty. The retailers seeing the strongest engagement and sell-through today are creating experiences customers want to share.

Genevieve Lariviere ·
profile

Meghan Dunkel Brings Momentum, Focus to Sales Management

As an 18-year veteran of the sex toy business, Meghan Dunkel has witnessed plenty of the industry’s ups and downs. One of her big takeaways: Only the most committed end up staying.

Women In Adult ·
profile

Viben Toys Aims to Personalize Pleasure in the Affordable Luxury Market

If your customer’s sex toy collection doesn’t include a pulsating purple unicorn or a rose equipped with a tongue, it may be time to introduce them to Viben Toys.

Colleen Godin ·
profile

Condom Sense's Adam Edwards on Driving Retail With Purpose

Still, the inclement weather can’t stop Edwards from doing something he’s done for most of his adult life: talking shop. About six and a half years ago, as soon he turned 18, he joined Condom Sense. His father, Mike Edwards, started the company in the 1990s.

Jackie Backman ·
profile

Delicto Serves Up Online Retail With a Side of Super-Charged Sex-Ed

Meet Rose MacDowell and Sarah Riccio, co-founders of the online pleasure product hot spot Delicto.com. Since 2021, these business owner besties have been slinging vibes and dildos while openly sharing their love for self-induced orgasms on social media — a strategy that has earned Delicto half a million followers on TikTok.

Colleen Godin ·
Show More