opinion

Social Media Brings Education, Connections for Retail Industry

Social Media Brings Education, Connections for Retail Industry

When most of the adult industry in the U.S. had to suspend operations back in March due to mandated closures because of COVID-19, industry professionals didn’t let that keep them down for very long.

Social media became not only a means of keeping connected with family and friends, but a way for industry professionals — many who were used to being on the road for weeks at a time — to keep connected.

Jackie Blue of NiteCap Megastore in Staten Island, New York started a fun group called Jackie Blue’s No Pants Party as a means for people to get together virtually on Friday nights.

“Nitecap Megastore may have closed the doors due to COVID-19, but I know how important humor and intimacy is to our health,” says Blue about the origin of the group, which is ‘all-inclusive.’ Both industry pros and non-professionals can visit during the week and share jokes, memes, and just cut loose, and on Friday night, participate in a virtual game night.

Armed with games donated from Kheper Games, and prizes from her own stash, Blue’s weekly Friday night party became a great place for people to forget their cares for an hour each week. And very quickly, vendors joined in on the fun, offering to sponsor a week in the group with educational but fun content about their products, a mid-week live product discussion, and a donated prize for the game night winner.

Around the same time, industry veteran Paul Reutershan started a group called Pleasure Professionals Place — or P3 for short — on Facebook, with the intention of allowing people in the industry to stay connected and support each other. In just over a month, the group has grown to over 1,350 members, and while the purpose of keeping connected remains the group’s core value, it has evolved to reflect the dawning of a new age in adult. Industry professionals from all over the globe are connecting within the group, sharing memories, offering each other encouragement, and yes – talking shop. The group doesn’t allow for advertising of products or services, but educational content is not only welcome but encouraged.

“Industry leaders need to grab a hold of using social media to engage customers,” Reutershan said. “We’ve seen manufacturers, retailers, home parties and ecommerce get out of their comfort zone to produce training and educational videos. Many are going ‘live’ to provide an extra level of interaction with clients.”

Along with being the founder of the group, Reutershan also is one of its moderators — the other being Steve Sav, another well-known industry veteran. “This is the new normal. Virtual ‘visits,’ meetings and product presentation via Zoom, Google hangouts, etc., are being embraced as travel is currently on hold. Everyone is adapting and the creativity is wonderful to see.”

Another fantastic group is SPAM — Sex Professionals and Manufacturers. Founded by Megan Swartz of Déjà Vu Love Boutique in Las Vegas, SPAM is a group meant for retail professionals and manufacturers to connect.

“I initially wanted to invite manufacturers into our private employee group to provide training material to them but I thought it would be more beneficial if I created a larger group so more businesses could get the information as well,” says Swartz about the origins of the group. “As of right now I think it has been a nice place for ideas to be passed around and whatnot, but I believe in the coming months when manufacturers have new items coming out, it will be much more beneficial to everyone.”

With COVID still restricting travel in many states, this is a great place for vendors to connect with retail associates and provide training, answer questions about products, and bring together two sides of the industry that don’t always get to connect. Availability of in-store trainings pre-COVID depended on a host of factors: vendor and store schedules, travel plans and routes, and took time and a lot of planning. Now vendors are adapting to and adopting virtual platforms, planning Zoom meetings or using Google Meet or Google Hangouts for training sessions, and taking to social media channels like Facebook, Instagram, Pinterest, and YouTube. It’s effectively shrunk the adult world and opened it up at the same time.

While COVID-19 is still an ongoing concern, the world keeps turning and the steady demand for adult pleasure products from consumers means that adapting new strategies is crucial.

We are living in an increasingly virtual world, so it makes sense that the adult industry takes the opportunity to utilize the tools available, and not only adapt to them, but adopt them as part of the new normal. It’s the next step in our industry, and embracing new methods of connecting — beginning with social media and other means of keeping in touch virtually with distributors, vendors, customers and consumers — will not only enable us to survive, but can be a means to ultimately flourish.

Fresh from the front lines of adult retail, Rachel McCarthy is now a sales specialist with Williams Trading Co. She is a strong supporter of sex-ed, sexual health and wellness, and open discourse on all things related to sex.

Related:  

Copyright © 2024 Adnet Media. All Rights Reserved. XBIZ is a trademark of Adnet Media.
Reproduction in whole or in part in any form or medium without express written permission is prohibited.

More Articles

opinion

How Gen Z Is Reshaping Pleasure Product Marketing

Gen Z is breaking the customer funnel, and it’s exactly what we need. In the past, figuring out customers’ purchasing habits, both in-store and digital, was relatively straightforward. But Gen Z’s priorities are completely different from those of their predecessors, and so are their shopping habits.

Naima Karp ·
opinion

A Look at the Serious Business of Novelties in Retail

Adult retailers put a lot of thought into the products they carry. They want to offer customers high-quality sex toys with the latest technology and features, plus a robust selection of condoms and lubricants — all at competitive prices.

Rebecca Weinberg ·
opinion

Retailer Online Engagement Strategies for Pride Month

Pride month is more than a celebration; it is a platform for advocacy, inclusivity and community empowerment. As we celebrate Pride month in June, therefore, it is essential for the pleasure industry to engage with the queer community by embracing thoughtful digital marketing initiatives that resonate with LGBTQ+ audiences.

Verna Meng ·
opinion

A Deep Dive Into 'Shallowing' Sex Toys

The term “Shallowing” refers to engaging only in shallow penetration of the vagina, and/or stimulating the vaginal opening and the few centimeters inside of it, rather than deeper penetration and trying to stimulate the G-spot or A-spot.

Carly S. ·
opinion

Which Tech Should Retail Businesses Consider Outsourcing?

Since technology is the backbone of almost any retail business nowadays, one of the biggest challenges adult retailers encounter is making sure they have the right technology stack and staff needed to support growth.

Sean Quinn ·
profile

WIA Profile: Rebecca Buffham

Rebecca Buffham’s Women in Adult profile could not have arrived with more perfect timing. The U.K.-based sales executive is marking a full decade with pleasure brand JO. Ten years in the pleasure industry would be cause enough for celebration, but 10 years with the same company?

Women In Adult ·
profile

Ball & Chain Founder Dawn Phillips Reflects on Company's Roots

The niche of bedroom and bachelorette games is a surprisingly popular yet often unexplored sector of the pleasure industry. Developing and manufacturing mischievous adult play products that don’t require batteries or a charging cable seems to require a certain special creative spark.

Colleen Godin ·
opinion

Amy Baldwin, April Lampert Bring Podcast to Print in Debut Sex-Ed Book

Sex educators April Lampert and Amy Baldwin, whose winding, interwoven pleasure industry paths have now culminated with the debut of their first book, “Shameless Sex: Choose Your Own Pleasure Path to Unlock the Sex Life You’ve Been Waiting For.”

Colleen Godin ·
opinion

How Retailers Can Challenge Stigmatizing Attitudes Toward Masturbation

Masturbation is a natural and healthy aspect of human sexuality, yet it is often surrounded by stigma and misinformation. Fortunately, adult retailers can play a crucial role in reshaping the narrative surrounding masturbation and creating inclusive, welcoming spaces for customers.

Verna Meng ·
opinion

A Look at the Wide World of Sex Toy Controls

When we talk about sex toy innovation, a lot of the conversation centers around means of stimulation. Yet while buzzing, thumping and sucking are certainly important, they are not the be-all and end-all of product advancement.

Rebecca Weinberg ·
Show More