Red Apple Media Launches Webmaster Support Services

SAN DIEGO — Red Apple Media announced plans to begin offering a new level of webmaster membership support services.

The company says that one of the most time-consuming activities for a webmaster is to promptly answer support questions from their members. Routine questions such as password reminders and resets, site map questions, renewal information and pre-sales questions can take hours every day to answer. That is a few hours less that site owners and webmasters have to edit, post, and market their websites, let alone take any time off to relax and recharge, the company reasons.

While many websites try outsourcing support to companies outside the U.S., this often leads to frustration on both the webmasters and customers end. Working with a company that really does not understand how websites function, and all of the components such as streaming media, billing, and software such as proxypass is a large risk that can be avoided by working with a company that has the experience to support membership-based sites.

Red Apple Media said it started to offer webmaster membership support as a way "to help our clients build their business while  insuring the quality of support their members receive is accurate, professional, and fast."

"By leveraging our in-house support team based in San Diego and Phoenix we now offer those support services to handle day to day questions from your members," the company says. 

Red Apple's support team is based in the U.S. and has at least 10 years of computer skills, streaming and download, billing system, and customer support experience.

"We do not outsource and we do not hire anyone that hasn't worked with membership sites in the past," the company says. " We not only offer superior customer service but build long lasting relationships with our valued clients that entrust us with their business."

Red Apple Media, a division of dotCOM host, is based in San Diego with data centers in San Diego, California and Phoenix. It provides mission critical managed web hosting, dedicated servers, public, private and hybrid cloud server hosting, cloud storage solutions, media streaming, and a highly trained support team. The company has more than 12 years experience of hosting websites, e-commerce, and international companies we have the expertise and experience to help you grow. 

Related:  

Copyright © 2025 Adnet Media. All Rights Reserved. XBIZ is a trademark of Adnet Media.
Reproduction in whole or in part in any form or medium without express written permission is prohibited.

More News

Strike 3 Holdings Sues Meta for Pirating Vixen Media Group Content to Train AI

Vixen Media Group owner Strike 3 Holdings filed suit in federal court this week, accusing Facebook parent company Meta of copyright infringement and alleging that Meta has extensively pirated VMG content to train its artificial intelligence models.

Pineapple Support, Streamate to Host 'Navigating Grief and Loss' Support Group

Pineapple Support and Streamate are hosting a free online support group to help performers cope with grief and loss.

Friday is Final AV Compliance Deadline in UK

Friday, July 25 marks U.K. media regulator Ofcom’s deadline for user-to-user services such as tube, cam and fan sites to implement its requisite “highly effective age assurance” measures for preventing minors from viewing adult content.

AEBN Publishes Popular Searches for May, June

AEBN has released the top search terms for the months of May and June from its straight and gay theaters in all 50 states and the District of Columbia.

Ofcom Releases Transparency Reporting Guidelines

Ofcom, the U.K. media regulator, has made public its official guidance detailing how online service providers — including adult sites — will be required to publish annual transparency reports on their efforts to protect children from online harms.

New AV Rules Take Effect for Ireland-Based Sites

Ireland’s Online Safety Code came into force Monday, including a provision requiring adult sites headquartered in Ireland to implement age assurance measures beyond self-declaration.

XBIZ Amsterdam Calls on New Startups for 'Spotlight' Program

XBIZ is pleased to announce that its new “Startup Spotlight” programming will make its European premiere at XBIZ Amsterdam 2025, set to take place Sept. 2-5 at the Jakarta Hotel Amsterdam.

Texas Resumes AV Lawsuit Against Aylo Following SCOTUS Decision

A district court judge in Texas has unfrozen the state’s $1.6 million lawsuit against Aylo for allegedly failing to comply with age verification requirements, Bloomberg Law is reporting.

JuicyAds Wins Trademark Infringement Case Against Fraudulent Domain

JuicyAds has won its World Intellectual Property Organization (WIPO) case against a website using a similar domain to impersonate the company's site and defraud customers.

Anissa Kate, Jordan Starr Top AEBN for Q2 of 2025

AEBN has published its top-selling stars for the second quarter of 2025, with Anissa Kate landing atop the leaderboard for straight theaters and Jordan Starr heading up the gay rankings.

Show More