UMA Dumps Adult Industry Clients

LOUISVILLE, Kentucky -- United Mercantile Agencies, Inc. (UMA), a popular collection agency for the adult entertainment industry, dropped the bomb on its adult clients this week by terminating all future accounts.

The notification was sent via email to adult industry companies currently under contract with UMA, informing them that they are no longer honoring new adult collection claims as a result of a new employee protection policy.

"We are no longer accepting claims from this industry," the email stated. "Because of the many people involved in handling an account, it conflicts with our corporate sexual harassment policy."

UMA attributes its decision to a variety of complaints received from employees who felt uncomfortable handling files and transcription materials related to adult entertainment companies.

According to Rhonda Miller, a sales spokesperson for UMA, certain adult company names and URLs were upsetting UMA employees.

Miller told XBiz that her company's decision not to work with the adult industry anymore was in keeping with its harassment policy, and while only a few employees had so far complained, UMA was looking after its own interests at this time.

Miller told XBiz that no sexual harassment lawsuits have yet been filed.

"Companies get sued for just about everything these days by their employees," Miller said, although she would not give any specifics about UMA's prior history.

When asked how many adult companies UMA represented, Miller would not say, although she said that the company was currently reviewing its records.

"This is the stand UMA has taken at this time," Miller told XBiz, adding that most adult industry claims had not amounted to much anyway.

"Most of them were 'uncollectible' because the debtors were deviant and generally had no intention of ever paying their bills in the first place," Miller said.

Founded in 1917, UMA deals with accounts receivable and commercial collection through a number of affiliate organizations, including The Commercial Collection Agency of America. For each client, UMA processes a maximum of 100 claims every two years and accepts either a pre-pay on the number of collections, or a 35 percent commission on all recovered funds.

Copyright © 2025 Adnet Media. All Rights Reserved. XBIZ is a trademark of Adnet Media.
Reproduction in whole or in part in any form or medium without express written permission is prohibited.

More News

XBIZ Miami's Host Hotel Sold Out, General Registration Now Open

Guest rooms at XBIZ Miami’s exclusive conference venue, Nautilus Sonesta Miami Beach hotel in South Beach, are now completely sold out.

Adult Industry Educational, Networking Platform 'Imperfectly You' Launches

Imperfectly You, an educational and networking platform for adult industry workers, has officially launched.

Segpay to Launch News Network for High-Risk Merchants

Segpay has announced that it will launch the Segpay News Network (SNN) on April 15.

Age Verification Watch: Patching the Holes

This roundup provides an update on the latest news and developments on the age verification front as it impacts the adult industry.

Pineapple Support to Host Autism Spectrum Support Group

Pineapple Support is hosting a free online support group for performers and creators who are, or suspect they may be, on the autism spectrum.

ImLive Launches Revamped Member Loyalty Program

Cam platform ImLive has revamped its member loyalty program.

GoFundMe Set Up for Danny Ferretti's Medical Expenses

A GoFundMe campaign has been set up for Fangear founder Danny Ferretti, who requires extensive lung surgery.

Byborg Acquires Cuties AI

Byborg Enterprises has acquired adult artificial intelligence startup Cuties AI.

Irish Government Releases Report on Sex Work Decriminalization Legislation

The Irish government has released a report reviewing a 2017 law that decriminalized sex work across the country.

Texas Bill Would Require Age Verification for Online Sex Toy Sales

A new bill in the Texas state legislature would require online retailers to implement age verification of purchasers before selling “obscene devices” to anyone in that state.

Show More